| Author/Contributor(s): | Regier, Nate |
| Publisher: | Berrett-Koehler Publishers |
| Date: | 4/6/2027 |
| Binding: | Paperback |
| Condition: | NEW |
Now expanded with 20 percent new content, this third edition includes new chapters on drama resilience, thriving cultures, and trust-building, plus timely applications to AI, virtual work, and today’s divisive climate.
Workplace drama drains energy, kills productivity, and costs organizations millions. Most leaders know conflict is hurting their teams, but they often avoid it until morale drops, engagement tanks, and small tensions turn into destructive patterns.
Conflict itself isn’t the problem. How you handle it determines whether it becomes toxic drama or productive growth. Using groundbreaking research, over twenty years of field-tested tools, and his deep experience helping leaders and organizations transform conflict, Dr. Nate Regier reveals how to recognize the drama-triangle patterns killing your workplace and escape them through the compassion cycle.
You’ll discover:
- why compassion, not niceness, is the key to accountability;
- three critical rules for transforming conflict;
- how to master the ORPO formula, open, resourceful, persistent, open, for turning tense situations into breakthroughs; and
- new strategies for building drama resilience, thriving cultures, and trust in today’s workplace.
Whether you’re addressing underperformance, managing difficult personalities, or navigating team dysfunction, this battle-tested framework gives you the confidence to stop avoiding conflict and start using it as fuel for innovation and trust.
With expanded tools and timely new material for AI, virtual work, and increasingly polarized workplaces, this third edition equips you to lead through conflict without casualties and come out stronger on the other side.