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| Author/Contributor(s): |
Gordon, Edward E ; Ponticell, Judith
|
| Publisher: |
Praeger
|
| Date: |
06/20/1994
|
| Binding: |
Hardcover
|
| Condition: |
NEW
|
The authors offer proven skills, training, and educational applications that develop individual employee thinking for total quality management, ISO 9000, or other quality-team business programs. It develops the great potential of using cognitive-based learning to empower people for quality and workplace leadership, systems that move beyond traditional behavior-based training techniques. The authors explain what can and cannot be done to increase creative thinking, insight, and adult intelligence. They provide bottom-line measures for assessing the effectiveness of training procedures and show how a commitment to substantive life-long employee education can build a stronger business and corporate presence in the marketplace of the future.
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