| Author/Contributor(s): | Mindell, Phyllis |
| Publisher: | Prentice Hall Press |
| Date: | 1/4/2005 |
| Binding: | Paperback |
| Condition: | NEW |
Prepare and deliver effective speeches and talk to large and small audiences
Reinforce a message with effective use of nonverbal languageAvoid words and phrases that undermine authority
Foster participation during meetings
Handle difficult or hostile people with grace
Write briefly and clearly