Working with Difficult People: Revised and Expanded

Author/Contributor(s):	Solomon, Muriel
Publisher:	Prentice Hall Press
Date:	3/1/2002
Binding:	Paperback
Condition:	NEW

Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.