Managing the Hidden Organization: Strategies for Empowering Your Behind-The-Scenes Employee

Author/Contributor(s):	Deal, Terrence E
Publisher:	Grand Central Publishing
Date:	03/01/1994
Binding:	Paperback
Condition:	NEW

Using actual case histories that readers can apply directly to their businesses, two experts in organizational behavior, corporate culture, and customer service demonstrate how to dramatically improve a company's overall performance by motivating behind-the-scenes workers. Deal is the bestselling author of Corporate Cultures, which has sold 75,000 copies.