Meds, Money, and Manners: The Case Management of Severe Mental Illness

Floersch shows how and why case management and community support services replaced psychiatry and mental hospitals. The case manager's use of textbook and practical knowledge allows for the management of medication, money, and day-to-day life of adults with severe mental illnesses. Yet, Floersch asks, are social workers state agents controlling clients? This critical study examines everyday written and oral narratives to prove that this common critique is untrue.