| Author/Contributor(s): | Carlzon, Jan |
| Publisher: | Harper Business |
| Date: | 2/15/1989 |
| Binding: | Paperback |
| Condition: | NEW |
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
| Author/Contributor(s): | Carlzon, Jan |
| Publisher: | Harper Business |
| Date: | 2/15/1989 |
| Binding: | Paperback |
| Condition: | NEW |
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.