{"product_id":"9781591844143","title":"How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way","description":"\u003ctable\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"\"\u003e\u003cstrong\u003eAuthor\/Contributor(s):\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"\"\u003eConnors, Roger; Smith, Tom\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"\"\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003ePortfolio\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"\"\u003e\u003cstrong\u003eDate:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e7\/26\/2011\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"\"\u003e\u003cstrong\u003eBinding:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"\"\u003ePaperback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"\"\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"\"\u003eNEW\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\u003cb\u003eThe \u003ci\u003eNew York Times\u003c\/i\u003e bestseller that provides a simple, proven approach to improve accountability and the bottom line. \u003c\/b\u003e \u003cbr\u003e\u003cbr\u003e The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, \"How did that happen?\" \u003cbr\u003e\u003cbr\u003e Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. \u003ci\u003eHow Did That Happen?\u003c\/i\u003e offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way. \u003cbr\u003e\u003cbr\u003e As the experts on workplace accountability and the authors of \u003ci\u003eThe Oz Principle\u003c\/i\u003e, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.","brand":"Portfolio","offers":[{"title":"Default Title","offer_id":43381611856127,"sku":"9781591844143","price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0452\/0886\/2873\/files\/9781591844143_s600x595.jpg?v=1776703039","url":"https:\/\/massivebookshop.com\/de\/products\/9781591844143","provider":"MASSIVE BOOKSHOP","version":"1.0","type":"link"}