{"product_id":"9780735204478","title":"How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence","description":"\u003ctable\u003e\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"\"\u003e\u003cstrong\u003eAuthor\/Contributor(s):\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"\"\u003eGriffin, Jack\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"\"\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003ePrentice Hall Press\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"\"\u003e\u003cstrong\u003eDate:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e4\/6\/2010\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"\"\u003e\u003cstrong\u003eBinding:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"\"\u003ePaperback\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"\"\u003e\u003cstrong\u003eCondition:\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"\"\u003eNEW\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\u003c\/table\u003e\u003cb\u003e An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. \u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e From the author of \u003ci\u003eHow to Say It(r) at Work\u003c\/i\u003e, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: \u003cbr\u003e\u003cbr\u003e ?Building leadership vocabulary \u003cbr\u003e\u003cbr\u003e ?Establishing ground rules \u003cbr\u003e\u003cbr\u003e ?Projecting credibility \u003cbr\u003e\u003cbr\u003e ?Avoiding day-one mistakes \u003cbr\u003e\u003cbr\u003e ?Handling crises and criticism \u003cbr\u003e\u003cbr\u003e ?Motivating and inspiring \u003cbr\u003e\u003cbr\u003e ?Making meetings work","brand":"Prentice Hall Press","offers":[{"title":"Default Title","offer_id":44219773157631,"sku":"9780735204478","price":18.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0452\/0886\/2873\/files\/9780735204478_s600x595.jpg?v=1782148494","url":"https:\/\/massivebookshop.com\/de\/products\/9780735204478","provider":"MASSIVE BOOKSHOP","version":"1.0","type":"link"}